Be it an office, home or a social gathering, you may come across two kinds of people, assertive and aggressive. While assertive people will seem to be calm and professional, aggressive people lose their temper and get frustrated in difficult situations.
People admire assertive people as compared to aggressive ones. Aggressiveness can hurt people and make you appear as a rude person. While assertiveness helps you to make your point in a calm and respectful manner.
What is Assertiveness?
Assertiveness is a quality, where an individual stands up for the right things; always keeps his dignity; maintains calm and patience, expresses his feelings, opinions, thoughts in an appropriate way without offending others.
It can also be considered as a balance between passiveness and aggressiveness.
Assertiveness at Workplace
At workplace, no one expects an employee to be quiet and show a passive behavior. The organizations want their employees to express their…
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