Interpersonal Skills at Workplace

Interpersonal skills, play a very significant role in an individual’s career. Interpersonal skills are the skills we use to communicate and interact with other people. Nowadays, interpersonal skills have become one of the important criteria for hiring. One must have strong interpersonal skills to move up the success ladder at the workplace.

Most of the skills are self-developed right from the childhood. The way we speak, behave in public, self-confidence, emotional quotient, etc., are all built within an individual as he grows. Some turn out to be very good at such skills, while some lack behind. But these skills can be self-developed by proper training and guidance.

In this module on Interpersonal Skills, we will be looking at the following skills.

  1. Communication Skills
  2. Problem Solving
  3. Negotiation
  4. Decision Making
  5. Assertiveness
  6. Stress Management

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