Communication Skills

The ability to communicate with others is a very important skill. Communication, be it in your personal or professional life, defines the kind of person you are. It is only with the way we communicate, people know each other, like each other, influence and build trust with each other.

So, what is a communication? In terms of definition, communication is a process where a sender sends the information and the receiver receives it and respond. Now the communication can be through different mediums like in person, emails, telephone, video, social media, etc. Your excellent communication skills across all these channels will define the road towards success.

In corporate world also, communication plays a very important role in your success. You are being a manager or a team member, your way of communication with the team members creates a healthy working environment.

Now suppose you have done some excellent work in an office, but if you are not able to communicate that achievement to your boss effectively, your boss will never give you your due credit. In an organization, it is very important that whatever good work that you do, you should communicate it effectively at different hierarchies. Only then your work can be recognized by others.

In this module, we will look at some of the important communication skills that will be helpful in your corporate journey.


  1. Body Language 
  2. Good Listener
  3. Empathy
  4. Clear and Concise
  5. Patience
  6. Friendliness
  7. Confidence
  8. Respect

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