Oracle Apps CRM is a part of Oracle Apps E-business Suite. Oracle’s integrated Customer Relationship Management (CRM) solution is a set of applications that give you information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture that streamlines business processes, improves data quality, and allows all your key divisions to draw from the same source of data.
Mode of Training: Online
Modules Available for training:
- CRM Foundation
- Oracle Sales
- Oracle Telesales
- Oracle Quoting
- Oracle Teleservice
- Oracle Field Service
- Oracle Depot Repair
- Oracle Install Base
- Oracle Service Contracts
- Oracle Marketing
- Oracle Email Center
- Oracle Inbound and Outbound Telephony
- Oracle iSupport
- Oracle iStore
The training course can be customized based on the modules you want the training on.
For inquiry and more details please reach out using the below form.
Corporate Essentials 