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Soft Skills
Presentation Skills
Analyze the Audience
Determining the Purpose of the Presentation
Presentation Content
Organize for the Presentation Day
Use the Visual Aids
Understanding and Dealing with Public Speaking Fear
Delivering the presentation
Deal with Questions from the Audience
Summary
Communication Skills
Body Language
Clear and Concise
Confidence
Empathy
Friendliness
Good Listener
Patience
Respect
Interpersonal Skills at Workplace
Problem Solving Skill at Workplace
Negotiation skill at Workplace
Decision Making
Learn to be Assertive and not Aggressive
Stress Management at Workplace
Email Etiquette at Workplace
Subject Line in Professional Emails
Professional Salutations
Email Language
Proofreading Emails
Attachments
Signature Block
Reply to All – Use cautiously
Dealing with Confidential Information
Telephone Etiquette at Workplace
Pre-calling Guidelines
Receiving/Making the Calls
Focus on the Call
Putting Call on Hold
Conference Calls
Personal Calls and Cell Phones at Workplace
Time Management
Making To-do Lists
Prioritizing Work
Scheduling Work
Avoiding Procrastination
Resources
Performance Appraisals at Workplace
How to Write a Resignation Letter
Brain Games
Links
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